Here at https://www.ramp-up.org/ (the "Site"), we are committed to protecting and respecting your privacy. This Privacy Policy applies to your use of the Site and the Services insofar as it relates to the processing of personal data. We assume that you reasonably expect that your use of the Site or the Services involves the processing of your personal data. If you do not agree, you may stop using the Site or object to the processing of your personal data.

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Personal data is any information related to you that, by itself or in combination with other data, enables the person who collects and processes such information to identify you as an individual. This may include your name, identification number, location data or information related to your physical, physiological, genetic, mental, economic, cultural or social identity.

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Personal data processing means any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, sale, transfer), depersonalization, destruction of personal data, including with the use of information (automated) systems.

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As a data controller, we determine the purpose and means of processing personal data: "why" and "how" personal data should be processed.

This Privacy Policy describes what you can expect from us when we act with your personal data as a data controller. 

If you choose to visit our website, you hereby consent to the collection and use of information about you in accordance with this policy. The personal information we collect is used to provide you with information about our services and to improve our services. We will not use your information or share it with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service and Cookie Policy, which are available on the Site, unless otherwise defined in this Privacy Policy.

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COLLECTION AND USE OF INFORMATION

In order to improve your experience while visiting the Site, Miteyda GmbH (hereinafter referred to as "We" or "Miteyda Ramp UP") may ask you to provide us with certain personal information, including, but not limited to: Your name, phone number, email address, etc. The information we collect will be used to communicate with you, identify you and/or provide you with relevant services.

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What information we collect

We may request your personal data in order to provide you with services.

Miteyda Ram UP may collect certain Personal Data that is voluntarily provided by visitors to the Site during the session(s) of using the Site.

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This Personal Data includes:

• contact information, including name, e-mail address, telephone number, address of residence

• information about work experience and education;

• login and account information, including nickname, password and unique user ID;

• personal data, including gender, date of birth;

• information necessary for making payments.
   

 

When you interact with the Site, certain data is automatically collected from your device or web browser, as described below in the section entitled "Cookies and Pixel Tags". This data includes:

• device identifiers, connection status, network access, storage information; 

• cookies, IP addresses, link headers, data identifying your web browser and version, web beacons, tags, etc.
   

CHILDREN

We do not knowingly collect personal information online from children under the age of 13.

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Where we collect Personal Data

Personal Data is collected only when users of the Site voluntarily provide it during the session(s) of using the Site. We may request Personal Data in the following places: when purchasing our service, when subscribing to our email newsletter, and/or when interacting with our managers. General data about the use of the Site is collected using cookies (please see the section on cookies below).

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Why and how we use your Personal Data

We use your personal data in the following cases:

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To provide the Services you intend to purchase

When you use the Site, we will use your Personal Data to provide the requested services. For example, if you place an order for services on the Site, we will use the contact information you provide to contact you regarding your order. If you contact our support services, we will use information about you, such as your personal information or payment information, or the service you purchased, to help you resolve your problem or question.

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In many cases, in order to use the features of the Site, you may be required to provide Miteyda Ramp UP with additional data or additional consent to use certain data in a particular way.

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To provide information about our Services and for other promotional purposes

 

If you are already a Miteyda Ramp UP customer (for example, if you have placed an order with us), we may use the contact information you provide to send marketing communications about similar Miteyda Ram UP services, if permitted by applicable law (unless you have opted out of such mailing). In other cases, we will ask for your consent to send you marketing information.

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We may use the information you provide to us to personalize communications and advertisements about our services that may be of interest to you. For registered users, this may include data collected during your interaction with the Site that is associated with your account across devices.

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To manage, improve and maintain our operations and Services

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We use the Personal Information you provide to us to operate our business. For example, when you place an order for a Service, we use this information for accounting, auditing and other internal functions. We may use personal data about how you use our services to improve your user experience and help us diagnose technical and service issues, as well as to administer the Site.

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To protect our rights and the rights of others, property and safety
 

We may also use Personal Data to learn how you use the Site in order to prevent, detect or investigate fraud, abuse, misuse of the Site and intellectual property, violations of our Terms of Service, as well as to properly comply with court orders, requests from government agencies or applicable law.

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For general research and analytics purposes
 

We use data about how our users use the Site to understand their behavior and preferences.

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For other purposes

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We may also use your Personal Data in other cases by providing appropriate notice at the time of data collection and obtaining your consent to the collection and processing of such data, if necessary.
 

Sharing your personal data
 

Miteyda Ramp UP may share each category of Personal Data we collect with the following types of businesses for the following business purposes:

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• Service Providers process personal data (including the personal data specified in the "What Information We Collect" section) for business purposes on behalf of Miteyda Ramp UP, such as processing credit cards and payments, managing and maintaining our data, distributing emails, research and analysis, advertising, analytics, managing brand and service promotion, and administering certain services and features, including on the Site;
   

• Other third parties to the extent necessary to: (i) comply with a request from a governmental authority, court order or applicable law; (ii) prevent unlawful use of the Site or violations of the Site's Terms of Service and other of our policies; (iii) defend against claims and lawsuits by third parties; and (iv) assist in the prevention or investigation of fraud (e.g., counterfeiting);
   

• To any third party if you have given your consent.
   

We may also transfer the personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (including in the event of a reorganization, spin-off or liquidation).
 

Please note that we do not sell your Personal Data.
 

Protection and management of your Personal Data

• Encryption and security: We use a variety of technical, administrative, and organizational security measures, including encryption in certain circumstances, to maintain the security of your Personal Data.
   

Despite our best efforts, no website, mobile application, database or system is completely secure or "hacker-proof". You can help protect your data by taking reasonable steps to protect your personal information from unauthorized disclosure or misuse.

• Retention of your Personal Data: We retain your Personal Data for as long as is necessary to fulfill the purposes described in this policy, unless otherwise required or permitted by law.

• Management of your personal data: You have the right to: (i) access your Personal Data; (ii) receive an electronic copy of your Personal Data; (iii) have your Personal Data corrected if it is incomplete or inaccurate; or (iii) have your Personal Data erased or restricted in certain circumstances, as permitted by applicable law. We do not sell your Personal Data. We will not discriminate against you if you choose to exercise these rights. If you request deletion of your account or personal data, you can create a new account and provide us with your personal data again on the Site at any time.
   

If you have a request regarding your personal data that cannot be fulfilled in your account settings, please contact us at support@ramp-up.org. We will verify and acknowledge your request through a message sent to the email address associated with your account (so you must have access to that email account) or by asking you to provide information that matches what we have on file for you in our systems.
 

You may exercise the above rights either in person or through your representative. In this case, we may require proof of proper authorization from your representative before we fulfill his or her request.

• Managing notifications: If you have a Miteyda Ram UP account, you can opt out of receiving Miteyda Ram UP marketing messages by changing the settings in your account settings. Alternatively, you may unsubscribe by following the appropriate unsubscribe or opt-out instructions or by contacting us.
   

Secure payment processing
 

The website uses secure verification to transfer your payment card data from a secure web page to a secure payment application.
 

We do not store your full payment card information in any of our systems. Payment card information is transmitted during the secure checkout process to our partner for payment confirmation and authorization. After the payment has been processed, the only payment card information we may store is the type of card (Visa, MasterCard, etc.), the last 4 digits of the card used, and the expiration date of the card. We do not store the full payment card number or CVV/CSC of the payment card. This practice helps us to protect your information.
 

Communication

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By providing your contact information, you agree to receive certain electronic communications from us. You agree that any notice, agreement, or other communication we send to you electronically will comply with all and any legal requirements for notice and/or notification, including the requirement that such notices/ communications be in writing. All calls, emails and other communications between you and Miteyda Ramp UP may be recorded.
 

By providing your contact information By providing us with your email address, phone number and other personal information or by subscribing through the subscription form on the Site, you consent to our sending you marketing offers, advertising and other communications and notices regarding our services. You agree that any notice, agreement, or other communication we send to you electronically will comply with all and any legal requirements for notice and/or notification, including the requirement that such notices/ communications be in writing. All calls, emails and other communications between you and Miteyda Ramp UP may be recorded.
 

Receiving information from Miteyda Ramp UP
 

Email

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When you place an order on the Site, we may send you an email confirming your order. Likewise, when you create an account on the Site, we may send you an email confirming your account creation. You will receive these emails, also known as transactional emails, regardless of whether you choose to subscribe to our newsletter. Please note that your receipt of these transactional emails does not automatically enroll you in our email subscription program.
 

We periodically send emails to our subscribers to inform you about our new services, features and/or special promotions. We only send emails to visitors who have registered during the checkout process or who have subscribed to our newsletter on the Site. Each email we distribute includes instructions on how to unsubscribe from our newsletter.
 

By providing us with your email address, phone number and other personal data or subscribing through our mailing form on the Site, you consent to receive marketing offers, advertising and other communications and notifications regarding our services.
 

You may opt out of receiving these or future emails at any time by clicking the "unsubscribe" link in the footer of such emails.
 

Phone number
 

By entering your phone number in a special form on the Site, subscribing through our newsletter form, you consent to our sending you text notifications and text marketing offers. Text marketing messages will not exceed 3 per month. You understand that such consent is not a condition for any order.

If you wish to unsubscribe from receiving text marketing messages and alerts, please reply STOP to any mobile message sent from us or use the unsubscribe link we provide in any of our communications. You understand and agree that alternative methods of opt-out, such as using alternative words or requests, will not be considered reasonable means of opt-out. You agree that you may be charged for such communications.
 

Internet policy for persons under the age of 18
 

This Website is not directed to children under the age of 18, and no information should be sent through the Website by anyone under the age of 17 without the permission of a parent or guardian.
 

Changes to our Privacy Policy
 

By using the Site, you consent to the collection and use of your Personal Information by Miteyda Ramp UP.

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You should also note that applicable laws and our practices may change from time to time. If we decide to update our Privacy Policy, we will post the changes on the Site. If we materially change the way we process your Personal Data, we will provide you with prior notice or, if required by law, seek your consent before implementing such changes. We encourage you to read our Privacy Policy and stay informed about our practices and any further changes.
 

Questions, complaints and feedback
 

We welcome questions, comments, and complaints about our Privacy Policy.
 

 

If you would like to provide feedback or have questions or complaints, or wish to exercise your rights related to your Personal Data, please send us an email at support@ramp-up.org.
 

 

You may also contact us at 68 Julicher Strasse, Aachen, 52070, Germany, registration no: 201/5979/4706.
 

 

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